Accessibility

SLASH PARIS, which publishes Kivlo, is committed to making kivlo.io accessible: it must be fully usable with a keyboard, with a screen reader, with zoom or wider text spacing, and without relying on colour or motion.

This statement covers the kivlo.io website, in French and in English. The Kivlo app will have its own statement.

kivlo.io is fully compliant with the RGAA (Référentiel général d'amélioration de l'accessibilité), version 4.1.2: all 74 criteria that apply are met.

The audit shows that 100% of the RGAA criteria that apply are met. Of the 106 criteria, 74 apply to kivlo.io:

• 74 are met;
• The other 32 do not apply: the site has no video and no sound, for instance.

The defects the audits of November 7, 9 and 10, 2026 found were fixed: contrast, button and link names, heading order, table headers and summaries, tables a keyboard could not scroll, letter templates' refusals that were not announced, autofill of the landlord's details, letter and receipt PDFs with no accessible version, now readable in full on the page (“Read the letter”), an endless animation, a missing site map, French terms not marked as French on the English pages, and complementary regions nested inside the guides' content.

To our knowledge, no content of kivlo.io is inaccessible. We claim no exemption.

This statement was made on November 7, 2026 and updated on November 10, 2026, from an internal audit carried out by SLASH PARIS.

• Pages checked: every page of the site, in French and in English (214 pages), on a computer (1440 px) and on a phone (390 px), with the menus, questions, tabs and folded content opened (November 10, 2026), after two sample audits on November 7 and 9, 2026.
• Technologies: HTML, CSS, JavaScript, WAI-ARIA.
• Tools: axe-core and html-validate; Chrome driven by Playwright to walk every page with the keyboard, at 320 px wide, at 200% zoom, with text spacing and motion; contrast computed on our design system colours; the anti-bot frame title checked with Cloudflare's test key, whose script is the live site's.
• Screen reader: VoiceOver on macOS with Chrome (November 10, 2026), for how our menus, questions, forms and messages are announced.
• Still to come: VoiceOver on iPhone.

If you cannot reach a piece of content or a service, write to us at contact@kivlo.io or go through Help and contact. We will answer and give you the content in another form.

If you told us about a defect that keeps you from a piece of content or a service, and our answer does not satisfy you, you can refer the matter to the Défenseur des droits, the French rights ombudsman:

• online, from its contact page;
• through the delegate for your region;
• by phone, on +33 9 69 39 00 00;
• by free post, no stamp needed: Défenseur des droits, Libre réponse 71120, 75342 Paris CEDEX 07, France.