How can we help?
Waitlist, importing from Rentila, press or partnership: pick your situation.
- Want to try Kivlo?Join the waitlist: one email on opening day, nothing else.
- Already on the list?Didn't get the confirmation link? Check your spam folder, or sign up again: the link is sent at most once a day. After that, a single email, on opening day. To change your address or unsubscribe, write to us with the form below, subject “Waitlist”.
- Coming from Rentila?Compare Kivlo and Rentila, and see how Rentila's « Finances » export becomes your accounting entries, with no retyping.
- Press or partnership?Write to us at contact@kivlo.io.
How to reach us
Check the FAQ and the guides first. Still no answer? Write to us.
How do we reply?
A person from the Kivlo team reads your message and replies by email, to the address you gave.
The right addresses
- General contact, press and partnerships: contact@kivlo.io
- Billing and subscription: billing@kivlo.io
- Personal data and GDPR rights: privacy@kivlo.io
- Complaints and legal questions: legal@kivlo.io
- Reporting a security flaw: security@kivlo.io
How to make a complaint
Describe your situation and what you expect from us, and attach any useful documents.
- By email: legal@kivlo.io
- By post: SLASH PARIS (Kivlo), 73 avenue du Général de Gaulle, 94700 Maisons-Alfort, France
Consumer mediation
If our answer does not satisfy you, you will be able to refer the matter to a consumer mediator free of charge. Their name and contact details will be given here before paid subscriptions open.